Wholesale Saree Wala Exchange Policy

Effective Date: [1st May 2024]

 

At Wholesale Saree Wala, customer satisfaction is our top priority. To ensure you are happy with your purchase, we offer a flexible exchange policy. Please read the following guidelines carefully to understand our exchange process:

 

1. Eligibility for Exchange

Time Frame: Items must be exchanged within 30 days of the purchase date.

Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags attached.

Proof of Purchase: A valid receipt or proof of purchase is required for all exchanges.

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2. Non-Exchangeable Items

Certain items are not eligible for exchange, including:

Custom-made or personalized items

Clearance or sale items

Gift cards

Items marked as "final sale"

 

3. Exchange Process

In-Store Exchanges: Bring the item(s) you wish to exchange to our store along with your receipt or proof of purchase. Our staff will assist you in selecting a new item of equal or higher value.

Online Exchanges: For online purchases, please contact our customer service team at [insert contact details] to initiate the exchange process. You will receive instructions on how to return the item and select a new one.

 

4. Shipping for Online Exchanges

Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return reaches us.

Shipping of New Item: Once we receive the returned item and verify its condition, we will process the exchange and ship the new item to you. Standard shipping charges may apply.

 

5. Conditions

Exchanges are subject to stock availability. If the desired item is out of stock, you may choose an alternative item or receive a store credit for future use.

If the new item is of higher value, the price difference must be paid at the time of the exchange.

 

6. Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us at:

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Wholesale Saree Wala Customer Service

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Thank you for shopping with Wholesale Saree Wala. We appreciate your business and are here to ensure you have a positive shopping experience.